Karl Moore /channels/taxonomy/term/7467/all en A combination of introverted and extroverted traits helps leaders strike the right balance /channels/channels/news/combination-introverted-and-extroverted-traits-helps-leaders-strike-right-balance-357149 <p>Extroverted people often take naturally to leadership roles – but they don’t always do enough listening. Introverted leaders may listen more, but sometimes lack the ability to inspire. A combination of the two personality types could yield the best results, according to <a href="/desautels/karl-moore"><strong>Associate Professor Karl Moore</strong></a>. “The downside of extroverted leaders is that they often like to talk more than listen,” says Moore in an article in Scientific American.</p> Tue, 30 Apr 2024 17:50:38 +0000 webfull 199848 at /channels The Hot Cities World Tour explores Egypt and Morocco /channels/channels/news/hot-cities-world-tour-explores-egypt-and-morocco-356762 <p>Since its inception in 2009, ƻԺ's annual Hot Cities of the World Tour has taken undergraduates, graduates, alumni, and professors to the frontier of our increasingly globalized world. This year, the 13th iteration of the tour visited Egypt and Morocco – two of the largest and most important economies in Africa, and critical gateways to Europe and the Middle East.</p> Fri, 12 Apr 2024 18:57:57 +0000 webfull 199405 at /channels Air Canada and WestJet both increase checked bag fees /channels/channels/news/air-canada-and-westjet-both-increase-checked-bag-fees-355972 <p>In February, WestJet announced it was increasing fees for checked bags. Shortly after, Air Canada followed suit. Both airlines now charge between $35 and $42 for the first checked bag on economy fares. Though now common throughout the industry, it was only in 2014 that Canada’s major airlines introduced checked bag fees. “It’s a business,” says <a href="/desautels/karl-moore"><strong>Prof. Karl Moore.</strong></a> “You’re leaving money on the table if you don’t do it. There’s no outrage about it, so you can make some more money.”</p> Fri, 08 Mar 2024 16:10:18 +0000 webfull 198419 at /channels Airfares are going down, but additional fees can offset any savings /channels/channels/news/airfares-are-going-down-additional-fees-can-offset-any-savings-355971 <p>Airfares are getting cheaper in Canada, but that doesn’t necessarily mean you’ll pay less when you fly. In late 2023, WestJet introduced a $10 surcharge for checking bags with agents instead of online. Then, in February 2024, it increased checked bag fees for economy passengers on domestic flights. Low fares help attract customers, but the added fees can drive up the final bill substantially. “Airlines entice you with the low cost of the ticket, but the price is not as low as it appears with the ancillary fees,” <a href="/desautels/karl-moore"><strong>Prof.</strong></a></p> Fri, 08 Mar 2024 16:08:43 +0000 webfull 198418 at /channels Failure of Lynx Air illustrates challenges of Canadian market /channels/channels/news/failure-lynx-air-illustrates-challenges-canadian-market-355969 <p>In February 2024, the low-cost carrier Lynx Air announced it was filing for creditor protection and would cease operations, with just a few days’ notice to its ticket holders. The airline had significant overlap with Air Canada’s routes and never managed to gain a foothold in the market. “It’s a difficult environment for airlines to make money in Canada,” says<a href="/desautels/karl-moore"> </a><strong><a href="/desautels/karl-moore">Prof.</a></strong></p> Fri, 08 Mar 2024 16:06:28 +0000 webfull 198417 at /channels Better listening can be a strength for introverted leaders /channels/channels/news/better-listening-can-be-strength-introverted-leaders-355253 <p>There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they’re leading a proactive team. One of the major strengths of introverts is their ability – and willingness – to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by <a href="/desautels/karl-moore"><strong>Prof. Karl Moore</strong></a> in Forbes.com. Their ideas are typically more fully formed and well-thought-out.</p> Tue, 06 Feb 2024 19:59:54 +0000 webfull 197558 at /channels In less hierarchical workplaces, mentoring is a two-way street /channels/channels/news/less-hierarchical-workplaces-mentoring-two-way-street-354712 <p>As an ever greater number of people stay in the workforce later into their lives, there are more generations working together than ever before. Older generations should be sure they listen to their younger colleagues, according to Associate Professor <a href="/desautels/karl-moore"><strong>Karl Moore</strong></a>. “The workplace is less hierarchical than it used to be, and their truth is almost as good as my truth,” he says in an interview on BNN Bloomberg. Mentoring is important too – and it goes both ways.</p> Thu, 25 Jan 2024 20:42:14 +0000 webfull 196954 at /channels Artistic approaches to creativity can be model for business leaders /channels/channels/news/artistic-approaches-creativity-can-be-model-business-leaders-354711 <p>On stage, singer, producer, and DJ Luka Hollinger reinvents himself as the persona Rondo Banks. The Montreal-based musician sees the shift as a way to express himself in a genuine way. Hollinger views creativity as a choice, and believes that conscious decisions to be more creative can lead to a transformative overflow into all aspects of life.</p> Thu, 25 Jan 2024 20:40:57 +0000 webfull 196953 at /channels When it comes to long-term thinking, family-controlled businesses have an advantage /channels/channels/news/when-it-comes-long-term-thinking-family-controlled-businesses-have-advantage-353599 <p>Family-controlled businesses demonstrate exceptional long-term performance. Since 2005, such businesses have significantly outperformed the S&P/TSX Composite. Family-controlled businesses earned an annualized return of 8.3%, compared to 7% for their publicly-traded counterparts, according to the National Bank of Canada’s Family Advantage 2023-24 Report.</p> Thu, 14 Dec 2023 19:05:56 +0000 webfull 195715 at /channels Lightspeed CEO JP Chauvet credits globetrotting childhood with fostering intercultural sensitivity /channels/channels/news/lightspeed-ceo-jp-chauvet-credits-globetrotting-childhood-fostering-intercultural-sensitivity-353405 <p>After a childhood spent in France, Ireland, Nigeria and Singapore,<strong> JP Chauvet’s</strong> career has spanned yet more countries and continents. He was lured from London to Montreal to work for Lightspeed, where he is Chief Executive Officer. Growing up, Chauvet never felt fully accepted in any one place, but his ability to understand different cultural perspectives has been an asset in his career. “Everybody always asks what’s your superpower, and it’s kind of a weird question, but I can be in Paris and understand how people think.</p> Fri, 08 Dec 2023 18:41:19 +0000 webfull 195523 at /channels Cutting back on service can damage an airline’s reputation /channels/channels/news/cutting-back-service-can-damage-airlines-reputation-352137 <p>As Pakistan International Airlines grapples with financial challenges, the carrier has made service cutbacks, reducing the number of domestic flights it operates, and unilaterally rebooking some passengers. “It's not easy for any airline to decide to cut back services,” says Associate Professor<a href="/desautels/karl-moore"><strong> Karl Moore,</strong></a> as it can result in long-term damage to an airline’s reputation. "Within Pakistan, they are the dominant player. So, everyone in the country is aware of what's going on with them.</p> Fri, 20 Oct 2023 16:06:47 +0000 webfull 194109 at /channels Airbus Canada welcomes ƻԺ students to Mirabel /channels/channels/news/airbus-canada-welcomes-mcgill-students-mirabel-352021 <p>Last month, over 70 ƻԺ students from different academic disciplines took part in a tour of Airbus Canada’s headquarters in Mirabel, Airbus’ most important headquarters outside of Europe. Students had the unique opportunity to hear from Airbus Canada CEO Benoît Schultz and nearly 20 other company officials, including ƻԺ alumni. Organized by ƻԺ Desautels Associate <a href="/desautels/karl-moore"><strong>Professor Karl Moore</strong></a>, the idea took flight following Schultz’s Desautels CEO Speaker Series visit in 2022.</p> Fri, 13 Oct 2023 18:59:23 +0000 webfull 193954 at /channels SNC-Lavalin’s announces long-overdue rebrand as AtkinsRéalis /channels/channels/news/snc-lavalins-announces-long-overdue-rebrand-atkinsrealis-351140 <p>After a decade marred by bribery and corruption scandals, the Montreal-headquartered engineering firm SNC-Lavalin Group is changing its name to AtkinsRéalis. This rebrand demonstrates the company’s desire to move beyond its past transgressions, even if it wasn’t explicitly framed that way, according <a href="/desautels/karl-moore"><strong>Prof. Karl Moore</strong></a>. The firm’s former name has been tarnished by scandals in Canada, Libya and India, but its new name signals that it wants to break with its troubled past.</p> Thu, 21 Sep 2023 14:20:44 +0000 webfull 192951 at /channels Mentorship is a two-way street /channels/channels/news/mentorship-two-way-street-350409 <p>Work from home changes leadership. How do you acculturate people if you’re not all in the same place? Mentorship is important in an evolving workplace, said <a href="/desautels/karl-moore"><strong>Prof. Karl Moore</strong></a> on the Six Pixels of Separation podcast. But it’s a two-way street. “I have some mentors that are older than me, and it doesn’t occur to them to ask my advice,” says Moore.</p> Thu, 31 Aug 2023 19:25:28 +0000 webfull 191738 at /channels ‘Skiplagging’ can save you money while you travel, but airlines don’t approve /channels/channels/news/skiplagging-can-save-you-money-while-you-travel-airlines-dont-approve-349575 <p>Airfares don’t always make a lot of sense. For example, a flight from Montreal to Calgary can cost more than a flight from Montreal to Vancouver that has a stop in Calgary. More and more air travelers have been buying a multi-leg ticket, and disembarking at one of the stops along the way. It’s called skiplagging. “This has been around for a long time, but it is becoming more common, especially among Gen Zs,” says <a href="/desautels/karl-moore"><strong>Prof. Karl Moore</strong></a>.</p> Mon, 14 Aug 2023 18:31:10 +0000 webfull 191091 at /channels