myÆ»¹ûÒùÔº - IT Announcements /mymcgill/channels_item/3 en RESOLVED: Æ»¹ûÒùÔº services not distributing emails /mymcgill/node/43017 <p>Users may experience issues with emails not being sent and staying stuck in their Outbox. Additionally, uPrint scan-to-email functions are currently unable to deliver items to users' inboxes. The team is actively working to fix this issue as quickly as possible.</p> Thu, 03 Oct 2024 20:35:54 +0000 Æ»¹ûÒùÔº RESOLVED: Public transportation purchasing system experiencing issues /mymcgill/node/42990 <p><strong>Update - September 24, 2024:</strong><br /> Service has been restored. </p> <p><strong>Original announcement - September 24, 2024:</strong></p> <p>Please be advised that the Æ»¹ûÒùÔº's public transportation purchasing system is experiencing issues, and students are presently unable to submit the Reduced-fare OPUS card order form. We are investigating this issue and thank you for your patience.</p> Tue, 24 Sep 2024 16:10:09 +0000 Æ»¹ûÒùÔº The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible /mymcgill/node/42987 <p class="note"><strong>Access to myFuture / Accès à myFuture</strong></p> <p>To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant :  <a href="https://myfuture.mcgill.ca/" rel="noreferrer noopener">https://myfuture.mcgill.ca</a></p> <p>-------------</p> <p><strong>ORIGINAL Message posted June, 2024</strong></p> <p><a href="#francais"><i>La version française suit ci-dessous.La version française suit ci-dessous.</i></a></p> <p>Dear all,</p> Thu, 19 Sep 2024 17:57:33 +0000 Æ»¹ûÒùÔº RESOLVED: Problem accessing Lecture Recordings from myCourses /mymcgill/node/42982 <p> </p> <p><strong>Update - September 16, 2024:</strong><br /> Lecture recordings are running normally once again. </p> <p><strong>Original announcement - September 16, 2024:</strong></p> <p>There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.  You can view the recordings by logging into VPN and then accessing the recording.</p> Mon, 16 Sep 2024 17:47:35 +0000 Æ»¹ûÒùÔº Changes to MCGILL ALERT! mobile device notifications /mymcgill/node/42975 <p>Æ»¹ûÒùԺ’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.</p> <p>In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so <strong>we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18</strong>.</p> <p>If your personal mobile device is configured to use text-to-speech, SMS notifications from Æ»¹ûÒùÔº will be read aloud.</p> <p> </p> Tue, 10 Sep 2024 14:59:58 +0000 Æ»¹ûÒùÔº (Closed) Win Beats Headphones! Enter the IT Services Virtual Scavenger Hunt contest! /mymcgill/node/42937 <p>Congratulations to Emma Hogarth, from Æ»¹ûÒùԺ’s Biomedical Sciences program, for winning the 2024 IT Services Quiz Scavenger Hunt Contest.</p> <p>Emma not only scored 80% or higher on our IT Quiz but also won a pair of wireless Beats headphones in the prize draw!</p> <p>Thank you to all who entered and answered skill-testing questions about the IT services available to Æ»¹ûÒùÔº students.</p> <p>We had <b>1513 entries! </b>Within those entries:</p> Fri, 06 Sep 2024 15:02:07 +0000 Æ»¹ûÒùÔº InfoEd is now available /mymcgill/node/42946 <p><strong>UPDATE: </strong>InfoEd is once again available.</p> <p>-------------</p> <p><strong>ORIGINAL Message posted September 3, 2024</strong></p> Fri, 06 Sep 2024 12:26:00 +0000 Æ»¹ûÒùÔº RESOLVED: Service disruption: Inbound telephone calls /mymcgill/node/42941 <p><strong>This issue has been resolved.</strong></p> <p>Æ»¹ûÒùÔº's telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.</p> <p>This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.</p> Thu, 22 Aug 2024 14:45:27 +0000 Æ»¹ûÒùÔº Secure version of Microsoft Copilot available to Æ»¹ûÒùÔº community! /mymcgill/node/42877 <p>Æ»¹ûÒùÔº offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge. </p> <p>By engaging with an AI chatbot, Microsoft Copilot can: </p> Thu, 27 Jun 2024 18:01:50 +0000 Æ»¹ûÒùÔº Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate /mymcgill/node/42869 <p>On Friday, June 21, the security certificate that secures authentication to Æ»¹ûÒùÔº's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:10 +0000 Æ»¹ûÒùÔº IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024 /mymcgill/node/42828 <p><em>La version française suit.</em></p> <p>The following is a message from Æ»¹ûÒùÔº IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Fri, 17 May 2024 16:00:10 +0000 Æ»¹ûÒùÔº IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11 /mymcgill/node/42823 <p><a href="#francais"><i>La version française suit ci-dessous.</i></a></p> <p> </p> <p><strong>Exciting changes are coming your way! </strong>Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and<b> </b>performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!</p> <p> </p> Mon, 13 May 2024 19:28:03 +0000 Æ»¹ûÒùÔº Omnivox decommissioning and transition to Qualtrics /mymcgill/node/42827 <p><strong>New changes to the e-election platform!</strong></p> <p>We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reduce service duplication. In addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. <b>The Qualtrics solution is now available upon request as of May 13, 2024.</b></p> Thu, 16 May 2024 18:03:51 +0000 Æ»¹ûÒùÔº VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am /mymcgill/node/42791 <p>VPN Downtime Alert: There will be a temporary interruption in VPN service on <strong>Monday, April 29, between 5:00 a.m. and 6:00 a.m</strong>. VPN access will not be available during this period. </p> <p>We apologize for the inconvenience and thank you for your understanding.</p> Wed, 24 Apr 2024 18:03:23 +0000 Æ»¹ûÒùÔº Cartoon of the month /mymcgill/node/42782 <h2><strong>Cartoon caption:</strong> "I’m afraid you’ll have to go, son. When I accepted the terms on their website, I didn’t see that we had to give up our first born!"</h2> <h3>Surprises may lurk in the fine print</h3> Fri, 12 Apr 2024 14:31:35 +0000 Æ»¹ûÒùÔº